Security Policy

Report Security Vulnerabilities

You can report vulnerabilities through SenseRobot security email.

 

Mailbox

security@senserobotchess.com

 

Response Time

After receiving the vulnerability you reported, we will send you a vulnerability response notice, information confirmation, and feedback related to the vulnerability via email within 48 hours. The progress of the vulnerability solution development will also be continuously updated via email as soon as possible.

 

Product Support Policy overview

We do our best to provide continuous security updates for our products. The security updates generally include the latest security patches, security vulnerability fixes, and other security improvements. We will maintain the security updates for at least 2 years from the launch day of certain device models. We regularly publish and update the end-of-life (EOL) product list below to help you check whether your device can still receive security updates.